It is not necessary to register, but you must provide the data required by current legislation: name, surname, email, telephone number and delivery address so that we can send your invoice and order correctly.

By creating an account with us, you will be able to manage all your orders and returns, save your frequent addresses and favorite products, and be the first to enjoy our news and promotions.

You can pay in 2, 3 or 4 interest-free installments.

Your order will be delivered to your destination within 2 to 7 working days after confirming the purchase via the website. During special campaigns, this period may be extended due to high demand.

YANES and YANES YOUNG pieces have a 2-year warranty from the date of purchase against any manufacturing defect, excluding wear and tear or misuse of the jewel.

In the event that the purchased item suffers a problem that is not a manufacturing error, our workshop will make an assessment of its origin.

Contact our customer service team at info@yanes.es or, if you prefer, you can also call us at +34 91 539 28 05 from 9:00 a.m. to 6:00 p.m., Monday to Friday.

2 years warranty.

You can stay informed about our news, new product launches and promotions.

While sterling or 750 mm gold is an alloy obtained from 1000 grams of pure gold, and which results from mixing 750 grams and other metals such as palladium, silver or platinum.

Sterling silver or 925 silver is the alloy obtained from 1000 grams of pure silver, which is obtained by mixing 925 grams of fine silver and 75 grams of copper.
This results in gold or silver that is harder and easier to work with.

The deadline for making changes and returns is 30 calendar days from the date of receipt of your purchase.

Returns will be free of charge at our Goya 27 store in Madrid, or you can send it to our central warehouse. For more information, contact our customer service department at info@yanes.es.

Once Yanes has received the item in its original packaging, the purchase amount will be refunded using the same payment method used for the purchase.

Diamond is the generic name of the mineral and brilliant is a cut of the diamond.

The characteristics that determine the value and quality of a diamond are Color, Clarity, Carat, Cut and Certificate, which are the so-called 5 “Cs”

Color : Within the colorless series, diamonds can range from white to slightly yellow. There are several scales, the most well-known being GIA, which ranges from D (exceptional white) to Z (pale yellow). The less color a diamond has, the higher its value.
Clarity : This is the assessment of the inclusions (internal and external imperfections of the diamond) in terms of their number, size, colour and location within the stone. The highest quality grade is called Flawless or Pure under 10x magnification.
Cut : It is a determining factor of the diamond's brilliance; depending on the type of cut, the proportions and the finish are fundamental.
Weight : The carat is the precision unit used to weigh diamonds. One carat is equal to 0.20 grams.
Certification : It is very important that the four value characteristics mentioned above are established by a serious and impartial official certification laboratory, since any variation in the quality grades can lead to significant changes in their value.

The deadline for making changes and returns is 30 calendar days from the date of receipt of your purchase. You will have to contact our Customer Service department through the email info@yanes.es to find out if it is possible to exchange the purchased item, for example, if we do not have the ring size you are looking for, we would have to make a return.

A gold, silver or rhodium plating is a surface treatment applied to a piece to change or improve its color.

18 carat gold is used for gold plating. To obtain a white or silver tone, silver or rhodium is used. The plating is not a permanent treatment, so it tends to disappear depending on the use and wear of the piece.

It is also important to take into account the thickness of the applied coating, since depending on the micron thickness, its durability will be greater or lesser.

The return period for our items is one month. The amount will be refunded using the same payment method used for the purchase.

We do not have this service.

Except in exceptional cases, we do not have this service.

Yes, we can offer this service for Yanes and Yanes Young parts. We will assess the feasibility of the process to be carried out and the customer will be informed, where appropriate and in advance, of the cost and approximate delivery date.

Gold is naturally yellow, and being 18 carats, the proportion of yellow metal is very high (¾ parts). The alloy part for obtaining white gold contains more silver than the alloy for yellow gold pieces. Finally, the white gold piece will be rhodium plated to make it look like platinum. This plating, being superficial, can, and is normal for it to disappear with use and friction, and consequently the piece will turn yellow.

Most Yanes Young silver pieces have a rhodium finish that prevents them from turning dark or black. But if this happens, do not hesitate to contact us and we will be happy to assist you and treat your pieces.

No, under no circumstances. You must contact the “Customer Service” email address on the website.

Cultured pearls are grown inside pre-selected oysters in calm seas with favourable temperature and salinity conditions. Freshwater pearls are grown implanted in mollusks in rivers and lakes, also with favourable conditions for their cultivation.